Last Updated: August 1, 2026
This page outlines how 382 SIESTA BAY RENTAL, LLC, an Ohio limited liability company (“Company”, “we”, “us”, or “our”), collects, uses, and protects your information, as well as our policies regarding refunds and cancellations for services and products offered through texan-buildings.com (the “Website”).
By using this Website, you agree to the practices described below.
PART I: PRIVACY POLICY
1. Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal Data: Name, billing address, shipping address, email address, phone number, and any other identifier you provide via contact or order forms.
- Payment Data: Credit card numbers or financial account information, processed securely by our third-party payment processors.
- Usage Data: IP addresses, browser types, operating systems, and information about how you interact with our pages.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and optimize our Website and services.
- Process your transactions and send order confirmations.
- Respond to your customer service requests and questions.
- Comply with legal obligations, enforce our terms, and prevent fraud.
3. Sharing Your Information
We do not sell your personal data. We only share information with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, and delivery services.
- Legal Compliance: Authorities, if required by law or to protect the safety, rights, and property of our Company or users.
4. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze web traffic. You can choose to disable cookies through your individual browser settings, though some features of the Website may not function properly as a result.
5. Data Security
We implement standard technical and organizational security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.
PART II: REFUND & RETURN POLICY
6. 15-Day Refund Window
You have 15 calendar days from the date of your purchase, order confirmation, or delivery (as applicable under your specific product contract) to request a refund. If 15 days have gone by since your purchase or delivery, we unfortunately cannot offer you a refund or exchange. [1]
7. General Refund & Cancellation Conditions
Because our structures and services involve custom configurations, refunds within the 15-day window are processed based on the status of your order:
- Before Production/Delivery: Eligible orders cancelled within 15 days of purchase may receive a full or partial refund, minus any non-refundable administrative fees.
- After Production/Delivery: Once customization, manufacturing, or delivery has commenced, refunds are tightly restricted and are subject to the terms of your specific physical contract.
8. Custom Orders and Deposits
Deposits made for custom buildings, structures, or specific rental configurations are strictly non-refundable once materials have been ordered or construction planning has begun, regardless of the 15-day general window.
9. Return Conditions for Physical Goods
To be eligible for a return and refund within the 15-day period, any eligible product or material must be:
- Unused and in the same condition that you received it.
- In its original packaging or structural delivery state.
- Accompanied by a receipt or proof of purchase. [1]
10. How to Request a Refund
To request a refund within your 15-day window, you must submit a formal request via email or through the standard administration channels provided on texan-buildings.com. Please include your order number, contract details, and the reason for your request.
PART III: GENERAL LEGAL PROVISIONS
11. Governing Law
This Privacy Policy and Refund Policy shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.
12. Contact Information
If you have any questions or concerns regarding either policy, please contact us through the standard contact forms on texan-buildings.com.
